Installation Options

Whatever your needs and comfort level, we’ve got an installation option that’s right for you.

Self Install

The easy and convenient DIY option. Your items are shipped directly to you with instructions.

Professional Install

A highly skilled technician installs your service for a fee.

Self Install

You can install many of our products on your own, at a time that works for you. Everything you need for installation will be shipped directly to you with clear and detailed instructions.

We also have support and resources available if you have any questions so that you can do it at a time that works for you.

PureFibre Internet

Installation is easy, and you can be connected in minutes.

SmartHome Security

All SmartHome Security products are eligible for Self Install.

Optik TV

Optik TV can be set up with just a few simple steps.

Smart Hub

Smart Hub gives you home Wi-Fi that takes minutes to set up right out of the box.

You can also find videos to help with your installation in our YouTube channel.

Professional Install

Professional Install is perfect for customers who prefer installation by an expert technician. For a fee, a TELUS technician will install and set up your products for you in your home. They will also assess and recommend solutions best suited to your needs.

Frequently asked questions