Recycle your phone

Recycling and giving pre-loved phones a second life

Monarch butterfly

Bring your pre-loved devices back to a TELUS store and we’ll responsibly recycle or upcycle them for someone in need.

Help us make the future friendly

Bring your pre-loved device back to your local TELUS store, and you’ll help:

Create greener communities by safely recycling your devices and keeping them out of landfills

Connect Canadians in need by upcycling your devices to our

® program

Lower your carbon footprint by refurbishing devices, which reduce carbon emissions by 86% each year vs buying a new device

How to be part of a more sustainable tech cycle

A stack of smartphones

Trade it in

Planning to upgrade to a new phone and

? We'll help ensure it’s put to good use. You can also use the trade-in value of your old phone or tablet to
help connect someone in need
when you buy a new one.

Bring it in

Bring your old phones and tablets to a TELUS store or authorized dealer near you and we’ll upcycle or recycle them, depending on their condition.

Safe and secure

Your privacy and security is our top priority. We recommend resetting your donated devices to 

 prior to dropping them off. We will then wipe each device clean, erasing 100% of its data.

More ways to join in our circular economy of devices

Trees in the middle of tall buildings

Pass them on

Do you have a friend or family member who could make use of your pre-loved phone? Don’t let your old device collect dust - pass it along to be part of the circular economy.

A smartphone being used

Bring them back

Our Bring-It-Back™ program refurbishes and resells old customer smartphones, giving them a new home rather than adding to electronic waste.

5 phones beside each other, each with a different mobile background colour.

Buy high tech with low impact

By choosing an expertly refurbished smartphone, you’re helping save 25Kg of carbon emissions each year vs buying new. Plus, every device is tested, inspected, disinfected and re-packaged to work like new.

Thinking of getting the new iPhone 14 Pro?

Trade in your current device when you upgrade and help connect Canadians in need. Get the new iPhone 14 Pro on the most giving network.

The front screen and rear camera of the Apple iPhone 14 Pro

Our commitment adds up

3.5 million

The number of mobile devices we’ve recycled or upcycled since 2005.

4 million pounds

The amount of carbon emissions saved by TELUS Certified Pre-Owned devices in 2021.

$16 million+

The value of mobile devices and rate plans we’ve donated to hundreds of community organizations across the country with your help.


Devices donated to youth leaving care, in need seniors, isolated hospital patients, and more.

It all adds up to our commitment to make the world a better place by caring for the health and wellbeing of our communities.

Bridging the digital divide

We believe everyone deserves access to the internet, regardless of geography, ability or socio-economic status. Through our Connecting for Good programs, we're ensuring that we're providing free or low-cost connectivity options to those in need.

Since 2001, we've also donated more than 25,000 computers to the Government of Canada's Computers for School program, inspiring other companies to donate their computers through the 


Helping those in need succeed

When you donate your pre-loved phone or tablet, you’re helping thousands of Canadians in need stay connected to what matters most.
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